As Assistant Park Managers, you will assist the Park Managers with the day-to-day operations of the park. This includes a variety of tasks aimed at maintaining the high standards of service that our guests expect.
Previous experience in customer service or public-facing roles is advantageous, but not essential, as full training will be provided.
This role offers on-site accommodation in a static caravan, along with access to all park amenities. You will work on a permanent, full-time basis, with 41.25 hours per week spread flexibly over 5 days.

Main Duties & Responsibilities

• Customer Service: Provide exceptional customer service at reception.
• Administration: Manage bookings and carry out administrative duties
• Retail: Oversee the park shop
• Pitch Management: Assist with the pitching and setting up of units
• Local Tourism Support: Maintain tourist information displays
• Cleaning and Maintenance: Maintain high cleanliness standards throughout the park.
• Grounds and Gardening: Carry out gardening and general maintenance tasks.

To be successful you will need to possess the following:

• A friendly, approachable demeanour and a sense of humour, with a passion for helping people.
• A commitment to providing the highest levels of customer service.
• A strong desire to maintain cleanliness and ensure a well-kept environment.
• A practical, hands-on approach to gardening, maintenance, and other tasks.
• Basic administration skills, including numeracy and computer literacy, with a working knowledge of Microsoft Office (especially Excel and Outlook).
• Self-motivation and the ability to work independently.
• The ability to collaborate effectively as part of a team.
• Flexibility to work across a variety of shifts, including weekends, evenings, and bank holidays.
• A current UK driving licence is preferred but not essential.

Salary & Benefits

• Competitive salary (exceeds National Living Wage).
• 1 x shared static accommodation for you and your job share partner.
• Free use of facilities in your compound/on-site (with the exception of a TV Licence).
• 28 days’ holiday entitlement per year.
• Generous pension scheme (employer 10% and employee 3% contribution) with life assurance up to 10 x salary (after 3 months’ service).
• Company sick pay (after 6 months’ service).
• Company shares scheme (subject to certain qualifying conditions).
• Discretionary company bonus scheme (subject to certain qualifying conditions).
• Healthcare cashback plan (discretionary and after 3 months’ service).
• Employee Assistance Programme (24/7 telephone helpline).
• Pet-friendly environment (up to a maximum of 2 dogs/2 cats permitted).

Due to the nature of the role, your working hours are flexible and will cover a variety of shifts, including days, split shifts, evenings, weekends, bank holidays and special events.
The role is offered to two individuals who can live and work together as ‘job share partners’ to cover the various duties and shift patterns.